Up to 125000 Coins

Contact Us

If you have questions about your account, payments, bonuses, or the site, our support team is available to help. Use the option that fits your issue—quick answers are often available through chat or the FAQ, while email works well for detailed or document-related requests. Learn more about our service in the Funrize Casino review.

How to reach us

Support options vary by availability. Common ways to get help include the FAQ, live chat, email, and an on-site contact form. Pick the channel that suits your need—use chat for quick clarifications, and email or the contact form when you need to send documents or longer explanations.

Email support

Email is best for account questions that need a written record, verification follow-up, or when you want to attach files. Send messages to the support address listed on the site and include the details described below so the team can review your case efficiently.

Live chat

Live chat is a convenient option for real-time help with basic issues like navigation, promotions, or simple account questions. When chat is available, you can get guided, step-by-step assistance without leaving the browser or app.

Contact form

An online contact form may be available on the site for sending a message directly to support. This is useful if you prefer not to use email—your message goes straight into the support queue with any relevant subject or category selected.

What you may need to include

Providing clear details speeds up resolution. Support may ask for:

Full name and the email address registered to your account
Your username or account ID
A short description of the issue and when it happened
Any relevant transaction IDs or screenshots, if applicable

If your question is about deposits or withdrawals, note that we support PayPal, Visa, MasterCard, Apple Pay, ACH, Discover, and gift cards, and that account balances are managed in United States dollars.